Refund Policy for Paper Products

7 Days Replacement Guarantee.

If you have received a damaged or defective product or if it is not as described,you can get a replacement for the same product with in 7 days of the product being received by the seller.Kindly note that each and every product of Tiara Diaries undergoes stringent quality checks before dispatch and the chances of receiving a damaged/defective product is negligible.

Return/Replacement Process
If you are facing any issues with the product purchased at Tiara Diaries ,we shall help by verifying & trying to resolve your product issue as a part of the return/replacement verification process.The issue resolution steps may be shared with you over a call with assistance by our team.

Product Return by Buyer
The return has to be send by the Buyer to Tiara Diaries at below address:-
D-58 okhla Industrial area phase-1 near Honda showroom-110020.
Courier cost has to be borne by the buyer.

Complete Product
Once the complete product is received with all the accessories and freebies-the verification process will start.

Product Check
If the return product is Damaged/Defective/not as described - Our Replacement team will replace the same product in 7 days.

Refund Mode
No refunds will be done. To maintain the quality of our paper products , products once sold cannot be returned .
Replacement of damaged / defective products will be done.

Cancellation policy
Order Cancellation can be done uptill 48 hours of placing the order. Refund of the same will be initiated within 72 hours after the cancellation is done through NEFT bank transfer.


Return Policy for all garments

7 Days from Delivery Date
In case of size, fit or quality issues in clothes , you can simply return the product to us within 7 days of receiving the product. 

Please return your purchase in its original packaging with your original receipt for a refund. Please make sure that the product(s) are properly packed when you are returning it.
Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.

If any or all the products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order. The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.

Refunds
The refund process will be initiated within 7 working days once we have received the product back in our warehouse and we have completed all quality checks and verification at our end. The mode of refund will be that the money would be sent to your bank account.




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